I hear it all the time:
“Bill, I like to think I’m intelligent but... for the life of me, I can’t figure out how to reload this darn card!!!”
“Why don’t you just pull money from my debit card?”
Short response: You are intelligent. The setup is a bit tricky. We do it this way for your safety...and ours.
Longer answer...
As bad as I feel hearing about reload setup struggles, here’s a dialog I’d hate to have even more:
“Bill, my kid (or some random fraudster) just drained my main checking account from your darn app!”
Well, you (and I) can rest easy knowing we will never have that more painful conversation.
Why?
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