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Members-Only Community

Are you a FamZoo parent? Join us!

Join me, the founder of FamZoo.com, and other FamZoo parents in our members-only private Facebook group.

Private Facebook Group for FamZoo Parents

Dear parent,

The easiest way to get the most out of FamZoo is to hang out with other FamZoo parents and share experiences. That’s what our members-only private Facebook group is all about.

  • Got a question about how something works (or doesn't!)? Ask it.
  • Got a favorite tip or technique? Share it.
  • See an opportunity for improvement? Suggest it.

You’ll find me:

  • sharing the latest FamZoo plans and stats,
  • listening to feedback,
  • conducting polls to help guide our future,
  • hosting live informational video sessions, and
  • providing help with your FamZoo questions and issues.

Before you click the Join button below, please review the following community guidelines:

  • Keep it positive. We’re more Tigger than Eeyore.
  • Keep it G-rated. We’re a family site!
  • Stay on topic. FamZoo and youth financial literacy. That’s it.
  • Can the promotions. Nobody is here to buy stuff from you.
  • Nix the politics. We help families of all stripes teach kids good money habits. Our mission transcends politics, race, gender, etc.

See you on the inside!

Bill Dwight




meganmk aka The Blog Post Author

What is the penalty if we sign up for a two year contract and decide after 6 months that this isn't a good fit? Is there a penalty for cancellation?

Unknown aka The Blog Post Author

can i use the famzoo card to pay my monthly fee since i have money dd on the card?

Unknown aka The Blog Post Author

can you change the passwords on the family member sub accounts?
My daughter didn't like the password I choose when I set it up ans she would like it changed, if possible.
But when I went on the settings on the main account it showed a lock symbol.
anyone know how to change it?

Bill Dwight aka The Blog Post Author

Megan, we're very flexible with refunds. When people ask, we pretty much give them. First and foremost, we just want families to be happy and kids to be financially literate. If the product and service is falling short in that regard, you deserve your money back!

Bill Dwight aka The Blog Post Author

Beth, yes, you can change your billing info to charge your FamZoo card: http://blog.famzoo.com/p/famzoo-faqs.html#update-billing

Bill Dwight aka The Blog Post Author

Yes, parents can change passwords for any family member. To the right of the lock next to the Password field in the Edit Family Member Settings form, you see a Change Password link. Click on that to change the password.

Cara aka The Blog Post Author

Can I change which card is the funding card...I got the names wrong!

Bill Dwight aka The Blog Post Author

Hi Cara, we can switch up the funding card for you on our side. Just contact us via http://famzoo.com/contactus and we'll take care of it.

Mary aka The Blog Post Author
This comment has been removed by the author.
Bill Dwight aka The Blog Post Author

Hi Mary. Yes, for fees and caveats please see: http://blog.famzoo.com/p/famzoo-card-faqs.html#outside-us

Debbie aka The Blog Post Author

Can my child get cash from a retailer, such as from Walmart when making a purchase?

Bill Dwight aka The Blog Post Author

Hi Debbie - yes, please see: http://blog.famzoo.com/p/famzoo-card-faqs.html#cash-back

Unknown aka The Blog Post Author

I'm trying to retrieve my kids' debit card balances via text with 'ab name's but I'm getting "Error: Pin could not be verified." in response.

Bill Dwight aka The Blog Post Author

If you're having trouble with our text quick commands, contact us (http://blog.famzoo.com/p/famzoo-faqs.html#help) so we can look up your family in the system and sort out the issue.

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