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The Chips Ship! Plus Apple Pay, Google Pay, and Samsung Pay. Hooray!

At 4:15PM Pacific on Thursday October 29, we flipped the switch on FamZoo.com to start shipping cards with EMV chips that also fully support Apple Pay, Samsung Pay, and Google Pay. Hooray! 🙂

Currently, the chip cards are only going out to new families who have registered after that cutover time. I know that’s disappointing to those of you who are existing FamZoo families with the original magnetic stripe cards.

Not to worry though. We’ll have you covered very soon!

All of our existing families on magnetic stripe cards will be upgraded at no charge over the next month or two. It turns out the auto-upgrade is a big effort, and we’re still testing a critical piece of technology from our card processor to clone your existing cards.

When the upgrade technology is ready, parents will see a new sequence of screens in the FamZoo app(lication) where they can:

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Preserve Financial Dignity For Your Loved Ones

Elderly woman receiving a hand

Recently, I received one of those heartbreaking cancellation notices we always dread. Jean wrote:

“Unfortunately, my Mom passed away so the card is no longer needed.”

It’s always so sad to hear of a loved one’s passing.

Jean was kind enough to include some additional detail:

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How To Reload Your FamZoo Prepaid Card Instantly From Venmo

Venmo Instant Transfer Confirmation

Typically, reloading your FamZoo card electronically takes 1 to 3 business days via ACH transfer. There is, however, an electronic instant reload option that many of our Zoomer cardholders have been using heavily: Venmo Instant Transfers. It’s an excellent alternative to instant cash reloads which must be done in person at a local retailer.

I tested it myself a few weeks ago. Here’s how it works: