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Current FamZoo System Status

Current/Scheduled Outages and Issues

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Recent Outages/Issues

Sunday, 9/8/2019 1:05PM - 3:43PM Pacific Our card processor experienced a technical issue caused sporadic failures for card-to-card transfers, card activations, and some other card operations.

Wednesday, 8/21/2019 10:00PM Pacific. A scheduled 30 minute outage for a feature upgrade. We added a new checklist capability called “Default Accounts” that makes First Dibs chore chart creation simpler and more elegant.

Friday, 8/16/2019 6:10PM - 6:27PM Pacific. A scheduled 15 minute outage for the FamZoo app(lication). We performed an upgrade to our underlying server software.

Friday, 7/5/2019 8:00AM - 9:52AM Pacific. Our card processor experienced a technical issue that caused sporadic failures for card-to-card transfers, card activations, and some other card operations.

Monday, 6/17/2019 6:10PM Pacific. A scheduled 45 minute outage for the FamZoo app(lication). We performed an upgrade to our underlying server software.

Thursday, 5/30/2019 10:00PM Pacific. A scheduled 30 minute outage for the FamZoo app(lication). The primary purpose was the addition of a new feature to allow family members to request transfers between any two accounts — as opposed to just money requests from the primary funding card.

Thursday, 4/11/2019 4:30PM Pacific. Our prepaid card processing partner experienced a brief outage that affected transferring funds between cards, retrieving balances, and receiving card activity alerts.