Screenshot: Usability Quick Fix for Seeing Account Transactions

What's the most obvious way to jump from an account listed on your FamZoo Overview page to the list of credits and debits within that account?

After some usability testing we conducted last week, it turns out the answer should be "click on the name of the account". But that's not how we had it initially. Instead, clicking on the name of the account took you to the account diagram (a pretty picture showing how allowances feed into an account), and this confused a lot of people. It turns out you had to click on the amount next to the account name (the current balance) to jump to the credits and debits (transactions).

So, after watching 3 out of 3 usability subjects from usertesting.com (fabulous service by the way!) struggle with this in excruciating ways, we decided to apply a quick fix over the weekend. Now, clicking on either the account name or the account balance will take you to the account's transactions as expected. (Note: if you do want to see the diagrams, you can still click on the "Bank" tab and then click on the "Diagrams" viewing link in the left sidebar.)

Here's a screenshot showing the change:

(Click to enlarge)

Sometimes it's the little things that make all the difference!

Are there other things that you find confusing within FamZoo? If so, please don't hesitate to contact us (on the site or via twitter or facebook), and we'll see what we can do to make things more clear.

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